Sure Home Warranty

Protect your rental units with ease

Sure home warranty simplifies the repair and maintenance of appliances and systems in your rental properties.

What is a home warranty plan for landlords and property managers?

Sure's home warranty simplifies property management tasks, offers an unmatched network of providers, and creates a fully integrated digital home warranty experience.

Benefits of Sure home warranty

Take the hassle out of repairs while providing a top-notch tenant experience, all for a fixed cost and no service fees or deductibles.

Predict expenses

You're provided with fixed-cost home warranty product that covers the entire price of unit repairs and replacements, so expenses are predictable.

Simplify claims

Sure home warranty provides convenient and hassle-free claims, including seamless filing, access to user-friendly portals, and the ability to manage claims efficiently.

Write off your warranty

Home warranty insurance can be a tax write-off to offset the cost of repairs and maintenance.

Access trusted providers

Use a technician of your choice to repair and manage your appliances or select from our network of trusted service providers. Technicians will always arrive within 2-3 days.

Why do you need Sure home warranty?

Without coverage for your appliances, you can expect to pay a hefty sum for maintenance and repairs.

	Without coverage	Sure home warranty
Cost to repair an appliance	$100-$400	$0
Average call-out fees	$70-$130	$0
Average hourly fees	$50-$125	$0

Coverage fit for your needs

A Sure home warranty covers what matters most in keeping your units running smoothly: six major appliances, an HVAC, and a water heater. No need to provide scheduled breakdown of appliances for coverage like others.

HVAC unit
Refrigerator
Dishwasher
Clothes washer

Water heater
Range
Microwave oven
Clothes dryer

Features

With Sure home warranty, you are provided coverage that’s there when you need it.

Get coverage immediately

There is no waiting period for your warranty coverage to begin.* Your coverage starts today.

* Excluding HVAC.

Submit claims online or by phone

A team of dedicated support agents is standing by to review your claims and coordinate dispatch.

Schedule service for free

All plans have a $0 service fee. A service technician will be dispatched for assessment free of charge.

Frequently asked questions

Find answers to your warranty questions here, or click 'Contact us' for help with your contract.

Who is the administrator of Sure home warranty?

Sure home warranty is backed by OnPoint Warranty Solutions, a leading provider of home warranty solutions. OnPoint was launched by customer experience experts with proven success helping global brands deliver underwriting, service contract and manufacturer warranty programs, service fulfillment, service administration technology, and logistics to drive the highest levels of consumer experience in the service industry.

How is Sure home warranty different from other warranty service providers?

While other warranty providers charge $150 or more to simply send out a repair technician, Sure home warranty offers no deductible for service. Service requests and repairs are completed free of charge, as long as the total cost does not exceed the coverage limits per appliance or the overall contract limit.

In addition, Sure home warranty does not require that you provide the brand or serial numbers of your appliances upfront upon contract purchase - we will cover the unit that breaks down at the time of service.

How do claims work?

Claims will be managed directly with OnPoint and can be submitted through an online portal or by phone. OnPoint has a team of dedicated warranty support agents that will assess and diagnose the claim within 48 hours of the initial claim date. If service is required, OnPoint will arrange the dispatch of a service technician from their service provider network within 4 days of the initial claim date.

What is the difference between homeowners insurance and a home warranty?

Sure home warranty plans cover the service, repair, and replacement of home appliances and systems in your rental units such as a refrigerator or HVAC system. Homeowners insurance covers damage or loss due to known perils, such as wind, fire, vandalism, or theft. A home warranty complements homeowners insurance by covering damage that home insurance policies do not.

Can I use my own service professional or handyman?

OnPoint has an extensive network of high quality service providers and will prioritize securing service for you within this network. In the case that OnPoint cannot secure a provider, you may use your own provider assuming they can show sufficient proof of insurance and are fully licensed to perform such service. OnPoint is always seeking to expand their network of service providers and will happily review your preferred professional for potential addition to their service network.

Who is Sure?

Sure is the global insurance technology leader that unlocks the potential of digital insurance. Global brands and market-leading insurance carriers from the Fortune 500 build and launch sophisticated embedded insurance products on Sure’s SaaS infrastructure to distribute, service, and scale digital insurance. Sure’s insurance expertise combined with its technology increases revenue streams and accelerates market growth while revolutionizing the customer experience.

Start protecting your rental units today for a stress-free tomorrow.

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